What can I buy with my eat well card?

Your Eat Well card can be used to buy fresh, frozen, or canned fruits, vegetables, and beans without added salt, sugar, or fat. To see if a specific item is eligible, download the OTC Network app, enter your card number, and scan bar codes at the store.

Where can I shop with my EAT WELL CARD?

Eat Well funds can be redeemed at any Food Lion, Walmart, Harris Teeter, Publix, CVS, Walgreens, Dollar General, Dollar Tree, or Family Dollar, as well as at some independent grocery stores. You can also shop online at Instacart and Walmart. Starting in 2026, your Eat Well card can also be used at Target and Amazon.

For a full list of participating stores near you, visit: www.mybenefitscenter.com.

The Eat Well card cannot be used to pay for fees associated with online ordering or delivery. To redeem Eat Well benefits through online retailers, you will need to enter both your Eat Well card number and a personal credit or debit card as payment methods.

how do i use my Eat Well card?

Easy! When you check out, swipe your Eat Well card like a credit card. The cost of eligible fruits, vegetables, and beans will be taken off your total. Then pay for the rest of your groceries with any payment you choose.

You do not need to show your Eat Well card to the cashier, or enter a PIN. Make sure to use the card like a credit card. Do not choose debit card.

when will i get my Eat Well funds?

Eat Well cards will be loaded with funds upon activation, and on the 1st of each following month that you are enrolled.

how do i check my balance?

You can check your Eat Well card balance by calling 1-888-682-2400 or visiting www.mybenefitscenter.com. 

Do eat well funds carry over from month to month?

Unused Eat Well funds do not carry over from month to month. Be sure to spend your Eat Well funds before the end of the month!

Note to TeleDirect: This does not apply to San Francisco (CA) Eat Well cardholders. Their funds do carry over from month to month.

when should i activate my eat well card?

You should activate your card when you get it. However, you may want to wait if you get your card at the very end of the month. Then, you can activate it at the start of the next month so you have more time to spend your first month of funds.

Note to TeleDirect: This does not apply to San Francisco (CA) Eat Well cardholders. They should activate their cards as soon as they arrive.

How much do i receive each month?

Each program offers a different amount per month.

Note to TeleDirect: For questions about how much participants receive in Eat Well benefits each month, please refer the case to Eat Well.

How Long does the eat well program last?

Each program lasts a different amount of time.

Note to TeleDirect: For questions about program end date, please refer the case to Eat Well.